Shipping policy

Shipping Policy

Thank you for shopping with Face of America! We value your business and strive to ensure a smooth shipping experience. Please review our shipping policy for detailed information regarding shipping and handling.

Shipping Locations

We proudly ship to all locations within the USA, covering all domestic orders.

Shipping Methods

We work with trusted shipping agents who process all orders and ship them out promptly. Once your order is fulfilled, you will receive an email containing a tracking number to monitor your shipment's progress.

Processing Time

Orders typically process within 1-2 business days, followed by a transit time of 7-14 business days. We aim to ship your products as quickly as possible to ensure timely delivery.

Shipping Rates

Our shipping rates are designed to accommodate a range of customer needs:

  • Flat Rate: $4.90
  • Free Shipping: Available on orders over $75
  • Variable Rates Based on Weight and Distance:
    • Economy Shipping (5-8 business days): $19.90 for orders weighing 5lb to 70lb
    • Standard Shipping: $6.90 for orders weighing 0lb to 1lb
    • Urgent Shipping (3-5 business days): $9.90 for orders weighing 1lb to 5lb

Estimated Delivery Times

Delivery times may vary depending on your location and the shipping method chosen:

  • Standard Shipping: 7-14 business days
  • Economy Shipping: 5-8 business days
  • Urgent Shipping: 3-5 business days

Order Tracking

Once your order has shipped, you will receive an email with a tracking number, allowing you to track your shipment in real time.

Issues with Shipping

In the unlikely event that your package is lost or damaged during transit, please contact us at faceofamerica@protonmail.com and we will assist you promptly to resolve the issue.

Returns Related to Shipping

For information on returns, please refer to our Return Policy. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Thank you for choosing Face of America! We hope this information clarifies our shipping policy. If you have any questions, please don't hesitate to contact us.